Classy Cowgirl®
Shipping:
WE ship every day ( Monday thru Saturday).
Free shipping on all orders over $100
Order Tracking
Order Tracking emails are automatically sent to the email address used to checkout. Please note that PayPal/FB and other checkout methods may use your default email if you don't change it. If you login with Apple, it will provide you with a fake apple relay ID email and you may not receive tracking. If you need to update an email address or need a direct tracking number just contact us at tammy@classycowgirlco.com
Ship TO Address
Our shipping software will automatically ship to the address as entered on your SHIP TO address of your invoice.
Customer is responsible for ensuring this address is correct. We are unable to intercept or help with packages delivered to the address as shown on the label in the event of a typo by customer.
In the event that a package is returned to sender, if the address on the label is correct we can send using the same label. If the address on the shipping label is incorrect, an invoice for reshipping cost will be sent to reship the item to the accurate address.
WHAT IF MY PACKAGE IS LOST?
If your package is lost by the post office in transit and the anticipated delivery time has passed, we will file a claim on your behalf without further delay.
If the U.S. Postal Service reports that they have delivered your package but you have not received it, you need to contact your local post office with your tracking number. Many times your postal carrier has put the package by a door you don't normally use or possibly at a neighbors house. Occasionally they may also hold the package at your local post office for you to pick up. This is not information we have access to....you will need to speak to them personally.